2024 Complaints Committee

The Complaints Committee shall be composed of 10 members, none of whom shall be a member of the Discipline Committee;

• Four licensed dentists, each having at least 5 years experience as a dentist;
• Two licensed dental assistants, each having at least 5 years experience as a dental assistant;
• Two members of the general public who are not licensed dentists or licensed dental assistants.

• Carry out the powers functions and duties delegated to it pursuant to Section 33 and 45 under the Dental Act.
• The term of a member of the Complaints Committee shall not exceed 3 years and the terms of the initial appointment shall be of varying lengths to permit continuity of membership on the Committee.
• The Board may reappoint a member of the Complaints Committee for further terms.
• The Board may, in its discretion, appoint alternates to the members of the Complaints Committee.
• The Board shall appoint one of the dentists on the Complaints Committee to be the Chair.
• The Chair shall be entitled to vote on all matters before the Complaints Committee and in the event of a tied vote, the Chair shall have an additional casting vote.
• Upon receipt of a complaint, the Chair of the Complaints Committee appoints a panel, in accordance with the following:
  • If the complaint is against a dentist, the panel shall consist of the Chair, 2 dentists, and 1 member of the public.
  • If the complaints is against a dental assistant, the panel shall consist of the Chair, 1 dentist, 1 dental assistant and 1 member of the public.
• The Complaints Committee may convene and conduct a meeting by telephone conference call.
• The quorum for a meeting of a panel of the Complaints Committee is 3 members.